It gets you off the phone quickly, it almost always works, and it doesn't require them to do any real troubleshooting a skill that most of them obviously don't possess in any great degree. But it leaves you with all the work and all the problems. You have to restore all your data backups, you have to reinstall all your programs, you have to reinstall all the Windows and application updates, you have to locate and install all the needed drivers for your system, you have to recustomize Windows and all your apps to work the way you're comfortable with.
Besides all those things being time-consuming and troublesome, you may have trouble with some of them: do you have or can you find all the drivers you need? Can you find all the needed installation codes? Do you have data backups to restore? Do you even remember all the customizations and tweaks you may have installed to make everything work the way you like? Occasionally there are problems that are so difficult to solve that Windows should be reinstalled cleanly.
But they are few and far between; reinstallation should not be a substitute for troubleshooting; it should be a last resort, to be done only after all other attempts at troubleshooting by a qualified person have failed. And perhaps most important: if you reformat and reinstall without finding out what caused your problem, you will very likely repeat the behavior that caused it, and quickly find yourself back in exactly the same situation.
If you have problems, post the details of them here; it's likely that someone can help you and a reinstallation won't be required. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. I can't remember the reason why my computer crashed, but it happened 2 years ago right when I purchased it and I passed the 15 day return policy and i had to deal with calling support. Didn't feel like dealing with them, my friend decided to stick a Bootable usb in it and made it even worst was completely upset with him.
Took it to a guy to fix it. Which brough it back to life but lost some memory. The issues are minor but annoying after a while. It brings up a pop up every time I turn it on. It says. I been wanting to upgrade too kinda like the new look, I was just curious if i did upgrade would it fix the issue and if i had to reinstall any drivers.
It is never a good idea to upgrade an operating system just to get over errors because it generally causes more, and certainly would in your case. Follow on screen instructions and when Windows 7 is up and running, go into Windows Update and install updates until there are no more to do. Choose where you want to search below Search Search the Community.
Search the community and support articles Windows Search Community member. I have the same question 1. Report abuse. Details required :. Cancel Submit. Whether it has all the drivers you need, I don't know, My computer is in need of a good factory reset hoping it fixes the issues i been having with it.
A digitally signed driver includes a digital signature, which is an electronic security mark that indicates the publisher of software and whether someone has tampered with it since it was signed. If a driver has been signed by a publisher that has verified its identity with a certification authority, you can be confident that the driver comes from that publisher and hasn't been changed.
If you see any of the following notifications when you're installing a driver, you should stop the installation and go to your device manufacturer's website to get a digitally signed driver for your device. The driver doesn't have a digital signature or has been signed with a digital signature that wasn't verified by a certification authority.
You should only install this driver if you got it from the manufacturer's disc or from your system administrator.
The driver hasn't been digitally signed by a verified publisher. The driver might have been changed to include malware that could harm your PC or steal info. In rare cases, legitimate publishers do change drivers after they've been digitally signed, but you should only install an unsigned driver if you got it from a device manufacturer's disc. Unfortunately, there's no trustworthy source of info that indicates who has published an unsigned driver. Anyone can change the contents of an unsigned driver, and there's no way to know why it was changed.
Most manufacturers now digitally sign the drivers they create before releasing them to the public. A driver that lacks a valid digital signature, or has a signature that was changed after it was signed, can't be installed on bit versions of Windows.
You'll only see this notification if you have a bit version of Windows and try to install such a driver on it. Windows 8. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve?
Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback?
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